FAQs

Q: How does the Moonbox™ work without electricity? A: It uses a brilliant manual spin-and-sift mechanism. Simply tilt or roll the box, and the internal stainless steel grid separates the clean litter from the solid waste in just 5 seconds. No cords, no motors, and zero risk of mechanical failure.

Q: What type of cat litter should I use? A: The Moonbox™ is designed to work perfectly with any standard clumping cat litter. There is absolutely no need to buy expensive, proprietary brand litters!

Q: Is it suitable for large cats or multiple cats? A: Absolutely. It features a highly spacious interior (22" L × 16.5" W × 28" H) with a huge 25+ lb litter capacity, making it exceptionally comfortable for larger breeds and ideal for multi-cat households.

Q: How do I clean the box itself? A: The Moonbox™ is fully washable. It is constructed from premium, durable ABS plastic and a rust-proof stainless steel grid. When it's time for a deep clean, simply disassemble the main parts and wash them down with water.

Q: Is it safe for my cat? A: 100% safe. Because there are no moving automated parts, sensors, or electrical components, there is zero risk of your cat getting trapped or scared while doing their business.

Q: How long does shipping take? A: We process all orders within 2-3 business days. Once shipped, delivery takes approximately 7 to 14 business days. You will receive a tracking number as soon as your order leaves our fulfillment center.